Refund policy

Thank you for choosing Hooklina.
We truly appreciate your trust in our digital crochet patterns and hope they bring inspiration and joy to your creative journey.

Because our products are digital downloads, we kindly ask for your understanding that all sales are final. Once a pattern has been purchased and the download link has been sent, we are unable to offer refunds or exchanges. This policy helps protect the value and integrity of our digital content.

File Issues or Download Errors
If you experience any technical issue — such as a broken download link, missing pages, or corrupted files — please reach out to us within 14 days of your purchase. We’ll gladly verify the issue and resend the correct file so you can enjoy your pattern without interruption.

Questions Before You Purchase?
We’re here to help! If you have any questions about a pattern or need clarification before making a purchase, don’t hesitate to get in touch. We want you to feel confident and inspired with every creation.

Thank you for your understanding and for being part of the Hooklina community.
✨ Happy crocheting — and happy creating!