Terms of service
Welcome to Hooklina!
This website is operated by Hooklina (“we”, “our”, or “us”). By accessing our site and using our services, including the purchase of digital crochet patterns, you agree to the following Terms and Conditions ("Terms of Service" or "Terms"). These Terms apply to all visitors, customers, and users of the site.
Please read these Terms of Service carefully. If you do not accept all of the terms outlined here, you should not use our site or any of its services.
Hooklina reserves the right to update or modify any part of these Terms at any time. Updates will be posted on this page, and your continued use of the website constitutes your agreement to those changes.
Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to sell our products and services to you.
1. ELIGIBILITY & ONLINE STORE USAGE
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your region. You may not use our services for any illegal or unauthorized purpose, including any violation of copyright laws or misuse of our content.
Any attempt to harm the site, such as uploading malicious code or viruses, will result in immediate termination of access.
2. GENERAL CONDITIONS
We reserve the right to deny service to anyone, at any time, for any reason.
Your non-payment information (e.g., contact or support inquiries) may be transferred across networks and devices to provide our services effectively.
You agree not to reproduce, duplicate, sell, or exploit any part of the Service or its content without express written consent from us.
3. PRODUCT INFORMATION & AVAILABILITY
Our crochet patterns are sold exclusively as digital downloads. We strive to display product information and images as accurately as possible, but we cannot guarantee perfect color rendering on every device.
We may limit sales by region, customer type, or product quantity, and we reserve the right to discontinue any product at any time.
4. PRICING & MODIFICATIONS
Product prices are subject to change without notice.
We may modify or discontinue services or product offerings at any time without liability.
5. ORDER ACCURACY
We reserve the right to reject or cancel any order at our discretion. This may include orders using the same billing or shipping details or showing signs of bulk purchasing.
You agree to provide accurate and updated account and payment information for all transactions.
6. THIRD-PARTY TOOLS & LINKS
We may provide access to tools or links from third parties. These are provided “as is” and “as available” without warranties. We are not responsible for the terms, policies, or functionality of any third-party platforms or services you choose to interact with.
7. USER SUBMISSIONS & FEEDBACK
By submitting feedback, ideas, or content to us, you grant Hooklina permission to use, edit, and share such content without compensation.
You agree not to post unlawful, abusive, or misleading content, and you are solely responsible for your submissions.
8. PERSONAL INFORMATION
Your submission of personal data through our site is governed by our Privacy Policy.
9. ERRORS & INACCURACIES
We make every effort to maintain accurate information but do not guarantee that content on our site is always current or error-free.
We reserve the right to correct any inaccuracies and cancel orders when necessary.
10. PROHIBITED USES
You may not use this website or its content to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Harass, abuse, or discriminate against others
- Distribute viruses or malicious code
- Attempt to collect or misuse data from others without consent
11. DISCLAIMERS & LIMITATION OF LIABILITY
All services and products are provided “as is” without any express or implied warranties.
We do not guarantee uninterrupted, error-free access to the site or that digital content will meet your specific expectations.
Hooklina shall not be liable for any loss or damage resulting from use of the service, including indirect or incidental damages.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Hooklina, its owners, and affiliates from any claims or damages arising out of your violation of these Terms or misuse of the Services.
13. SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining provisions will continue to remain valid and effective.
14. TERMINATION
These Terms remain active unless terminated by either you or us.
We may suspend or terminate your access at any time if we believe you have violated any part of these Terms.
15. ENTIRE AGREEMENT
These Terms represent the full agreement between you and Hooklina, superseding any prior agreements, communications, or understandings.
16. GOVERNING LAW
These Terms are governed by the laws of Vietnam, without regard to conflict of law principles.
17. CONTACT
For questions about these Terms, please contact us at:
📩 support@hooklina.com